Please log your tickets under support regarding this issue I hope this info helps! If there’s anything else you might need just let us know! Thanks for playing and enjoy the games! Hopefully the problem was just a one-off but if it continues to happen please dont’ hesitate to reopen the request. Please bare in mind that any resolution from Dev would be an update to the game and it would most likely not restore any lost items. I went ahead and created a tracking internally so that if any other similar reports come up they can be handled appropriately, and so that if there does turn out to be some sort of game bug then our developers have the info they need to investigate and resolve the issue. So far this is the first report I’ve seen of the issue.
I’ll do my best to help go over the situation.
I know it’s not easy to have items go missing while trying to share them between characters. Tech Specialist Lorrothir at your service. I think after my first play through im done with this game
